Hilbi IQ · data processing

Where your data goes, in writing

Patient data stays in the EU and never trains a foundation model. The processing location, the legal basis, the retention clock and the audit trail are contract terms, not promises.

  • Processed in the EU
  • Never trains a foundation model
  • The clinician signs first
Where your data goes, in writing

EU and India

processing location per market

Signature gate

nothing is filed without a clinician

How IQ handles patient data

Four properties, each checkable against a document rather than a promise.

Processing stays in the EU

The European Union for Slovakia and Czechia. India for the Indian market, under the DPDP Act 2023. A contract term, not a preference.

It never trains a foundation model

Written into the processing agreement. It is the first thing to check with any vendor, including us.

The clinician signs first

IQ drafts and suggests codes. Nothing enters the record without a signature: § 21 in Slovakia, § 12 in Czechia.

Every action is logged and reversible

What was generated, what changed, who signed and when. Immutable, and yours to export.

What a DPO needs before shortlisting IQ

In the order a review asks it. Every row answered.

Processing location
European Union for the Slovak and Czech markets; India for the Indian market. Stated per market, never as one global claim.In force
Model training
Patient data is not used to train foundation models. Contractual, not a setting.In force
Legal basis
Art. 9(2)(h) GDPR for health data in the provision of care, with Hilbi acting as processor under Art. 28.In force
Transparency toward the patient
AI Act (EU) 2024/1689 Art. 50(4): machine-generated clinical text is disclosed as such and carries the clinician who signed it.In force
Human oversight
The clinician reviews and signs. IQ does not diagnose and it does not decide; the intended purpose is stated so the MDCG 2019-11 assessment is reproducible.In force
Audit trail
Immutable and exportable: what was generated, what was edited, who signed, when.In force
Security of processing
Art. 32 GDPR controls, managed under an information-security management system currently in ISO/IEC 27001 recertification at group level.In progress
Retention
Prompts and drafts for 30 days, signed output under national retention law, audit records for 10 years. The deletion evidence is yours.In force
Sub-processors
Fourteen sub-processors with the purpose and the processing location of each, listed per market.In force
Exit
Monthly term. Your clinical record stays in your system of record; patient-held data exports as an HL7 FHIR R4 bundle.In force

The instruments this page answers to

Each row is the rule a reviewer will check this page against.

  • GDPR (EU) 2016/679: Art. 9(2)(h) legal basis, Art. 28 processing agreement, Art. 32 security of processing, Art. 33 and 34 breach notification.
  • AI Act (EU) 2024/1689: Art. 50(4) transparency for machine-generated content; Art. 6(1) classification, addressed on the responsibility page.
  • EU MDR 2017/745 with MDCG 2019-11: the intended-purpose statement that keeps the classification assessment reproducible.
  • Act 576/2004 Coll. §21 (Slovakia): the clinician's signature before a record entry is final.
  • Decree 98/2012 §12 and §7(1) (Czechia): record content and the immutability of the trail.
  • DPDP Act 2023 (India): consent, notice and the duty to notify.
  • ISO/IEC 27001 with ISO 27799: information-security management applied to health data. Recertification in progress at group level.

What clinicians and their DPOs ask

Does patient data leave the EU?

Not for the Slovak and Czech markets: the processing location is the European Union and it is a contractual term. The Indian market is processed in India under the DPDP Act 2023.

Is our data used to train models?
Who signs what IQ produces?
Is IQ a medical device?
Will you publish how it is built?

Monthly briefing

The signal, once a month.

What changed in European health data, what we shipped, and what it means for a provider. Nothing else.

One email a month. One click to leave.